FAQ

Frequently Asked Questions

1. How long does shipping take?

Standard shipping takes 5–10 business days. Express options are available at checkout.

2. Do you ship internationally?

Yes, we ship worldwide. Shipping times and costs vary by destination.

3. How do I return an item?

We accept returns within 14 days of delivery. Items must be unworn and in original condition. Visit our Returns page to initiate a return.

4. How do I know my size?

Check our Size Guide for detailed measurements. If you're between sizes, we recommend sizing up.

5. Can I cancel or modify my order?

Orders can be modified or cancelled within 24 hours of placement. Contact us immediately at support@thehouseofumbra.shop.

6. What payment methods do you accept?

We accept all major credit cards, Shop Pay, Apple Pay, and Google Pay.